Secure your workspace
Checking your account…
- 1. Connect
- 2. Confirm
- 3. Save recovery codes
Connect your authenticator
In your authenticator, add an account and scan this QR code. In Duo Mobile choose a third-party account: you need its six-digit code, not a push approval.
Using this phone or entering a key manually?
Choose a time-based account in your authenticator or password manager. Copy this setup key into it; never send the key to support.
Save your recovery codes
Each code works once if you lose your authenticator. Keep these in a private password manager or another secure place, separate from your device.
Lost your authenticator?
Use one unused recovery code and your password to replace it. Your other sessions will be signed out. You will set up a new authenticator before opening the workspace.
If you have no recovery code, contact account support for an authorized identity review. Never send passwords, setup keys or codes.
Manage account access
Get new recovery codes
If your saved codes are missing or exposed, generate a new set. All previous recovery codes stop working.
Signed-in sessions
Change password
Change email
Confirm the request at your current address, then verify your new address. Changing your address signs out all sessions.
Replace your authenticator
Have your new authenticator ready. Replacing this one signs out other sessions and requires new setup before workspace access.
Platform account help: Contact support